Personal or Business Insurance
If you need to make a Claim for General Insurance then please check your insurance documents for your designated claims contact, otherwise contact our Claims team below:
Contact Catherine Wotherspoon, Group Claims Manager
Telephone: 0141 611 9746
or Email: catherine.wotherspoon@gs-group.uk.com
Contact Nick Ward, Claims Manager
Telephone: 01738 492 104
or Email: nick.ward@gs-group.uk.com
24/7 Motor Claims Assistance Line
Telephone: 0330 058 0103
Our designated claims line is available for GS Group clients when they need it.
Out of Office hours:
If out of office hours and you need to talk to an insurance company then please check your insurance documentation, you’ll find emergency numbers contained within.
General Claims Advice
A lot of claims advice is common sense but in an emergency situation sometimes people forget the fundamentals. So, if an incident occurs, go through this simple checklist:
- Stay calm and stay safe
- Is anyone injured? If so, get them appropriate help immediately – First Aid or Emergency Services
- Other Emergency Services required? Is the situation under control?
- Do everything you safely can to minimise the loss – however, don’t risk injury to save property
- Don’t admit liability, deal with the situation but avoid the blame game in the heat of the moment
