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Thank you for contacting GS Group Claims Team.

One of our advisors will be in touch with you regarding this matter as soon as possible.

Our business hours are 09:00 to 17:00 Monday to Friday.

Should you require further assistance, please call our office on 01738 441 555 during these hours.”

General Claims Advice

A lot of claims advice is common sense but in an emergency situation sometimes people forget the fundamentals. So, if an incident occurs, go through this simple checklist:

  • Stay calm and stay safe
  • Is anyone injured? If so, get them appropriate help immediately – First Aid or Emergency Services
  • Other Emergency Services required?  Is the situation under control?
  • Do everything you safely can to minimise the loss – however, don’t risk injury to save property
  • Don’t admit liability, deal with the situation but avoid the blame game in the heat of the moment

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